Managed Service & Maintenance
Maintenance plans for systems you own
If you bought your equipment outright, a maintenance agreement shifts routine filter changes and sanitation from your staff to us. Visits are scheduled by usage and manufacturer guidance, each with a clear record of what was replaced and cleaned — so your systems keep performing and you always know the status of every unit. Leasing instead? See Leased System Management.
Key requirements
- You own the equipment and want it maintained
- No staff time spent on filter changes
- Clear service and sanitation records
- Responsive support if something goes wrong
How we deliver
Scheduled visits
Filter and part replacement based on usage and manufacturer intervals.
Sanitation
Cleaning and sanitizing of dispensing points and internal pathways.
Records & support
Service records for every visit and a clear process for support requests.
Equipment, certifications and service availability are confirmed per site during assessment.
Managed Service & Maintenance: what to know
Why filters and sanitation matter
Filters capture what you do not want in your water, and over time they reach the end of their life. Regular sanitation keeps internal parts clean. Without both, taste and flow drop and equipment works harder. A maintenance agreement makes sure this happens on time, every time.
What a maintenance visit includes
Visits are scheduled by usage and manufacturer guidance. Typical work includes filter replacement, cleaning and sanitizing, a check of performance and a record of what was done. You can see the service history for every unit.
For equipment you own
This plan is for customers who bought their systems outright. If you lease equipment from us, maintenance is already included under Leased System Management.
How often will you visit?
Frequency depends on how much each unit is used and the manufacturer’s guidance. We agree a schedule with you.
Can you maintain equipment we bought elsewhere?
Contact us with the make and model and we will confirm whether we can service it.
Do we get a record of each visit?
Yes. Each visit is recorded with what was replaced and cleaned.
Products to consider
FloWater Classic Refill Station
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FloWater Essential Refill Station
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Drop Refill
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Drop Water Flavors & Boosts
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Bevi Signature Standup 2.0
View product →
Bevi Flavors & Enhancements
View product →
Bevi Signature Countertop
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99 Spoons Robotic Soft-Serve Kiosk
View product →
AC Slim Pro+ Reverse Osmosis
View product →
Pure6 Reverse Osmosis
View product →
Santeo Reverse Osmosis
View product →
Apollo Water Softener
View product →
Arc Water Softener
View product →